Privacy Policy
1. General Information
This privacy policy informs you about how P-TRON TECH (hereinafter "we") collects and processes your personal data in the context of its services. By using our website ptrontech.com, you accept the terms described below regarding the protection of your data.
We place paramount importance on privacy and process your personal data in accordance with the Swiss Federal Data Protection Act (FADP) and, where applicable, the European Union's General Data Protection Regulation (GDPR).
Data Controller
P-TRON TECH, a Swiss tech company registered in Switzerland, is the controller of your personal data collected through our platform.
Definitions
By "personal data", we mean any information relating to an identified or identifiable natural person (name, email address, phone number, etc.). The term "processing" refers to any operation on this data (collection, consultation, use, storage, transmission, deletion, etc.).
2. Legal Basis for Processing
We process your personal data only if a legal basis applies:
- Contract performance: To provide you with our services according to our terms and conditions
- Consent: For certain specific processing (marketing, newsletter)
- Legitimate interest: To improve our services, prevent fraud and ensure security
- Legal obligation: To comply with our tax, accounting or legal obligations
3. Data Collected and Purposes
Contact and Communication
When you contact us (form, email), we collect your contact details (name, email, message) to process your request and respond to you.
Technical and Navigation Data
During your visits to our site, certain data is collected automatically: IP address, browser type, operating system, pages visited. This information serves to ensure the proper functioning and security of our services.
Professional Services
Depending on the services you use, we may collect professional information necessary for the performance of our services.
4. Subcontractors and Recipients
We do not sell or rent your personal data to third parties. We use trusted partners for:
- Hosting: Amazon Web Services (AWS), data centers in Switzerland/EU
- Email services: For sending transactional communications
- Analytics: Privacy-respecting analysis tools, anonymized data
All our subcontractors are subject to strict confidentiality agreements and process your data only according to our instructions.
5. International Transfers
Your data is mainly stored in Switzerland or the European Union. In case of transfer to a third country, we implement appropriate safeguards (Standard Contractual Clauses, Data Privacy Framework).
6. Retention Periods
- Contact data: Retained for 2 years after last interaction
- Billing data: 10 years according to Swiss legal obligations
- Technical logs: Maximum 12 to 24 months
- Cookies: According to their specific lifespan (see section 8)
7. User Rights
You have the following rights:
- Right of access: Obtain a copy of your data
- Right of rectification: Correct your inaccurate data
- Right to erasure: Request deletion of your data
- Right to object: Object to certain processing
- Right to restriction: Request temporary suspension of your data
- Right to portability: Retrieve your data in a structured format
- Right to complain: Contact the data protection authority
To exercise these rights, contact us at: [email protected]
8. Cookies
We use cookies in a limited way:
- Strictly necessary cookies: Essential for site operation (session, preferences)
- Audience measurement cookies: Anonymized statistics to improve the site
You can manage your cookie preferences through your browser settings.
9. Data Security
We implement robust security measures:
- HTTPS/TLS encryption for all communications
- Strict internal access control
- Infrastructure hosted in certified data centers (ISO 27001, SOC 2)
- Regular encrypted backups
- Security incident response plan
10. Minors
Our services are intended for adults. We do not knowingly collect data concerning minors under 16 years of age.
11. Contact
P-TRON TECH
Data Protection Service
Baarerstrasse 112
6300 Zug, Switzerland
Email: [email protected]
Swiss supervisory authority: Federal Data Protection and Information Commissioner (FDPIC)
12. Modifications
This policy may be modified to reflect changes in our services or legal changes. We will notify you of any major changes.
Version 1.0 – Last updated: September 2025
For any questions regarding your personal data, contact us at: [email protected]